Go to content How to install and activate an eSIM Holafly step by step (iPhone and Android)
More and more travelers are venturing to using an eSIM for the first time to have internet access abroad. However, many people have doubts such as: Is it complicated to install? Can it fail?
The truth is that installing and activating an eSIM is much simpler than it seems, and you can have it ready on your phone in just a few minutes. This guide explains how. How to install and activate an eSIM step by step, both on iPhone and Android, clearly and without complications.
Furthermore, We'll tell you about the most common mistakes you should avoid. to avoid problems and be able to connect from the first minute.
➤ Get an eSIM Holafly With the code VIAJEROSLOWCOSTEROS
- What is an eSIM and how does it work?
- Advantages of using an eSIM Holafly to travel
- How to install an eSIM Holafly Step by Step
- How to activate the eSIM Holafly upon arrival at destination
- Problems with the eSIM HolaflyCommon mistakes and solutions
- Frequently asked questions about eSIMs
- How to know if your mobile phone is compatible with an eSIM
What is an eSIM and how it works
An eSIM is a digital SIM card that is installed in your mobile phone. without needing to insert any traditional physical card to have an internet connection.
The main difference compared to a traditional SIM is that You don't need to physically change anything on the phone.Everything is done easily through your phone's settings, usually by scanning a QR code. Many modern phones allow you to use your regular SIM and an eSIM simultaneously, so you can keep your WhatsApp number and use the internet while traveling.
This is a great advantage, especially when traveling. You can buy your eSIM before leaving home. Install it in minutes and activate it upon arrival at your destination, without needing a buscar stores, registering your passport, or any other complications.
Advantages of using an eSIM de Holafly to travel
If you've never used an eSIM, you might be wondering if it's really worth it compared to a traditional SIM. The truth is, for travel, it has become one of the most convenient and easiest ways to have internet on your mobile phone. We've been using them for years.
These are the main advantages of using an eSIM like Holafly when you travel:
- Having internet as soon as I landwithout relying on airport Wi-Fi.
- You don't need to change your physical SIM card, You don't lose your WhatsApp number.
- quick installation in a few minutes, before leaving on a trip.
- You avoid paying roaming charges.
- Unlimited data, without worrying about how much you spend, in more than 200 destinations.
In addition, if you subscribe to the monthly plan of Holafly Planswhen you decide to cancel it, Holafly will give you the plan at no extra cost. Always On, what includes 1 GB of data per month in over 70 destinations.
How to install an eSIM Holafly Step by Step
Install an eSIM Holafly It's much easier than it seemsboth on Android and iOS phones. We personally recommend do it shortly before the tripThe only requirement is having an internet connection.
Please note the days you have contracted on your eSIM They don't start counting when they are installedBut activate it upon arrival at your destinationFrom that moment on you will have internet on your phone.
➤ Get an eSIM Holafly With the code VIAJEROSLOWCOSTEROS
Installation with QR code (easy option)
When you buy an eSIM from Holafly You will receive an email with a QR code. to the email address you used during the purchase.
To install the eSIM on your phone You have to scan that QR code with your mobile phone's camera.To do this, we recommend that you first share the QR code with another device such as a computer, tablet or another phone, for example, that of a family member or friend.
When you scan it, a message will appear in the camera app itself saying You must press to start the automatic installation of your new eSIM. Automatic installation is usually quick, but sometimes it can take up to a couple of minutes.
Once the process is complete, the eSIM is perfectly installed in your phone and ready to be activated when you arrive at your destination.
Installation from the app
Today there's an app for almost everything, and of course Holafly has its own Your own. From the app you can choose your destination, the duration of your trip and buy the eSIM quickly and easily.
Once you've completed the purchase, it will automatically appear in the "My eSIMs" section. There you'll see the eSIM details and a button that says "Install and activate." Clicking it will take you to a section where, by default, you'll be offered the option to automatic installation (The best option if your phone supports it). You can also choose to install via QR code or manually if you prefer.
After tapping the "Install and Activate" button, you'll need to follow the instructions and accept the authorization message to install a new eSIM. The installation will begin automatically and will be ready on your phone in a few moments.
Manual installation
For us, this is the most cumbersome option, although not difficult, and We would only recommend it if you can't scan the QR code and you're having problems with the app.
It works well, but it requires manually copying code and following several steps, so it's easier to make a mistake.carsAnd if you're not careful. I'll share with you step by step how to do it. so you can follow the correct order:
- Look for the email you received when you purchased the eSIM.
- Copy the activation code which appears below the QR code. Note that there is one code for iOS and another for Android.
- Go to your phone's settings and look for the option «Mobile data» on iOS or «networks/connections» on Android.
- Look for the option «add eSIM«.
- Choose «U»QR code» and the option to scan.
- In the scanning tool, click on the button to enter the data manually.
- Paste your activation code into the corresponding field and press «Next", Then in "Continue" and in "Ready«.
- Wait a moment and your eSIM will be installed in the phone.
Great, if you've followed all the steps your eSIM should be perfectly installed and ready to be activated when you arrive at your destination.
How to activate the eSIM de Holafly upon arrival at destination
One of the most common questions when using an eSIM for the first time is that we need to clarify that...Installing an eSIM and activating it are not the same thing.We recommend installing it at home before traveling and activating it as soon as you arrive at your destination.
We always recommend disable option roaming o data roaming from your usual SIM before arriving at your destinationThis way you ensure that you won't connect to the internet through it and you won't have carYou can use roaming on your carrier. If you're still unsure, completely deactivate your regular SIM to avoid problems.
Activate the eSIM Holafly when you arrive at your destination It's very simple, you just have to do the following:
- Go to your phone's settings and tap on «mobile data / networks«
- Select the eSIM of Holafly and activate it if it isn't already; it doesn't have a PIN code.
- In the eSIM settings, activate the option «data roaming"And you'll start connecting immediately."
Problems with the eSIM Holafly: Common mistakes and solutions
Installing and activating an eSIM is quite simple if you follow the steps we've explained previously, but if it's your first time using one, it's normal to have some questions or encounter minor problems. That's why we're sharing the most common issues and how to easily solve them.
If the solutions we offer don't help with your problem, don't worry. Holafly It has a support team available 24 hours a day of the day to help you. You can contact them through from their website, its app and also by WhatsApp.
I have no internet after activating the eSIM
This is the most common problem; it's happened to all of us, but it's usually easy to fix. If you have coverage but eSIM internet still isn't working, follow these steps:
- Make sure you have activated the data roaming, also called data roaming on some phones.
- Check that the eSIM of Holafly It's selected as the primary data line. If you don't know how to do this, deactivate the other SIMs.
- Activate airplane mode for a few seconds and then deactivate it.
- Restart the mobile.
I can't see the QR code or I can't find the email
The QR code is sent to the email address. with whom you made the purchase. The first obvious step is to check your inbox and spam folder.
Once you find the email, you should be able to see the QR code. Sometimes the QR code doesn't appear. carOkay, you can click on it to open it. You will also see the activation code with which you can manually install the eSIM following the steps we have explained above.
If you can't find the email or don't see the QR code, visit the website of Holafly and in the upper corner click on «Log InEnter the email address you used when purchasing the eSIM and you will receive an email with a code to access your account. Once Inside you'll be able to see all the eSIMs you've purchased using email address.
I cannot add or activate the eSIM
If, when scanning the QR code you received in your email, you receive the message “Cannot add eSIM: This code is no longer valid"Or"The eSIM cannot be activated«.
Follow these steps to fix the problem:
- Make sure Airplane Mode is turned off.
- Check that your Wi-Fi connection is working properly before installing the eSIM.
- Restart your device.
- Try installing the eSIM using the manual codes.
FAQ about eSIMs
Yes, you need an internet connection to install the eSIM on your mobile, so we recommend doing it before traveling.
Activate your eSIM when you arrive at your destination; to do this you must turn on the eSIM and activate data roaming.
Yes, your WhatsApp number is the same as always even if you use an eSIM for internet access.
Yes, most mobile phones allow you to use both at the same time. It's very useful for receiving verification SMS messages, for example.
No, an eSIM can only be installed on one device. Once you install it on your phone, it's linked to that phone and can't be used on another.
If you change devices or accidentally remove the eSIM, you will need to contact customer support; you may not be able to reinstall it.
Yes, our exclusive discount code for Holafly Apply a 5% discount to any destination and for any duration, whether you're a new customer or have purchased before. Plus, if you book Holafly PlansThe code gives you a 10% discount.
How to know if Your mobile phone is compatible with an eSIM
Before buying an eSIM, It's important to make sure your mobile phone is compatibleToday, most mid-to-high-end mobile phones are, but we recommend checking to avoid problems.
The fastest way is Go to your phone's settings and searchcar the word "eSIM«If you see an option to add an eSIM, it means your phone is compatible.
If you haven't found it in your phone's settings or you're not sure, you can searchcar your phone model in This page of HolaflyThere you will find all the compatible brands and models.
We hope this article has helped you install and activate your eSIM. Holafly No hassle. Now you can just focus on enjoying your trip with unlimited internet from the very first moment.
If you have any questions or encounter any problems during installation, you can leave them in the comments and we'll try to help you.
